Servetto S.r.l. is committed to making its e-commerce service accessible in accordance with the applicable requirements of Legislative Decree No. 82 of 27 May 2022 implementing Directive (EU) 2019/882.
This declaration applies to the website ServettoCose Shop: https://www.servettocose.com/
The service is partially compliant with the applicable accessibility requirements of Legislative Decree 82/2022. EN 301 549 V3.2.1 (2021), based on WCAG 2.1 Level AA, was used as the technical reference. The assessments also take WCAG 2.2 into account as an evolving reference.
EN 301 549 V4.1.1, published in 2026 and aligned with WCAG 2.2, is not yet the harmonised reference cited in the Official Journal of the European Union.
Full compliance with the following WCAG criteria is not yet ensured in the sample analysed:
• 1.3.1 – Info and Relationships - Semantic relationships are incomplete in some filters, option groups and checkout components.• 2.1.1 – Keyboard - Some non-native controls or interactive patterns still require correction or complete keyboard testing.• 2.4.2 – Page Titled - The checkout steps still use a generic page title.• 2.4.4 – Link Purpose - Some cart actions are not sufficiently contextualised when taken out of their visual context.• 2.4.6 – Headings and Labels - Some labels and calls to action do not yet describe the action performed clearly enough.• 3.1.2 – Language of Parts - Some accessible labels in English are still present in the Italian interface.• 3.3.1 – Error Identification - Some checkout error messages require more robust and perceivable handling.• 3.3.2 – Labels or Instructions - The newsletter and promotional-code fields require a correct programmatic association between label and field.• 4.1.2 – Name, Role, Value - Some ARIA components require corrections to their name, role, state or relationships.• 4.1.3 – Status Messages - Some dynamic cart and checkout updates may not be announced to screen readers.
As of the date of this declaration, no exclusion due to disproportionate burden is invoked.
No specific exclusions relating to third-party content or components are currently declared. Any integrated external services are included in monitoring insofar as applicable and technically verifiable.
ServettoCose Shop allows users to browse the catalogue, view categories and product pages, sign in, manage the cart and complete a purchase by entering an address, selecting shipping and payment, and confirming the order.
The remediation activities introduced, among other measures:
• a link to go directly to the main content;• improvements to semantic structure, headings and accessible names;• improvements to focus visibility and the handling of menus and dialog boxes;• disabling automatic advancement of the main carousel;• improvements to product-page image galleries;• improvements to shipping options and certain checkout stages.
The declaration was prepared on the basis of a technical assessment of a representative sample including the home page, category and product pages, login, cart, checkout, addresses, shipping, payment and order confirmation.
The assessment included analysis of HTML, ARIA and the runtime DOM, as well as comparison across several remediation cycles. Final testing also includes keyboard use, focus, zoom/reflow and assistive technologies.
Date of preparation: 26/10/2026
Assessment method used: manual technical assessment of a representative sample, including HTML/ARIA/runtime DOM analysis and interaction testing.
Tools used: browsers and developer tools, HTML/ARIA/runtime DOM analysis.
To report instances of non-compliance or difficulties in use, or to request accessible alternative content, users may contact ServettoCose.
Email: info@servettocose.com
Contact form: https://servettocose.com/en/contact-us
For services governed by Legislative Decree 82/2022, any person may submit a complaint to AgID concerning accessibility issues. AgID is the supervisory authority for services and may require the necessary corrective measures.
AgID page – Accessibility and usability
Website publication date: 26/10/2026Have usability tests been conducted with users? NOCMS used for the website: PrestaShopDate of the latest accessibility assessment: 26/10/2026
The declaration will be reviewed whenever significant changes are made to the service.
• AgID – Accessibility and usability• AgID – Frequently asked questions on Legislative Decree 82/2022• Directive (EU) 2019/882 – European Accessibility Act
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